Hospitality & Hotel Procurement Services

Helping hospitality & hotel providers improve financial performance & achieve operational excellence.

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Solutions to Address Hospitality Industry Challenges

We focus on delivering solutions to six core procurement challenges facing education industry providers.

Hover over each image to find out how our solutions address each challenge.

Supplier cost challenges

If your experiencing margin contraction or declining profits, uncontrolled supplier costs could be the cause. Spend Solutions addresses these challenges through a suite of cost optimisation services, from contract reviews & strategic sourcing through to a full cost reduction program. Our cost optimisation projects follow a solution-led philosophy that assesses all factors that impact long term performance such as strategic fit, supply risk, commercial terms & supplier capability, not just identifying who is the cheapest. Combined with our deep commercial expertise, the result is greater savings that stick while elevating supplier performance & reducing supply risk.

Supplier issues

Supplier issues such as poor operational performance, contract disputes or restrictive terms, lack of perceived value, etc can be a drain on organisational resources & performance. Spend Solutions can transform suppliers from a liability to a valued asset through either a contract review or a strategic sourcing review, depending on your goals & timeline. We work with you to understand your requirements, develop a bespoke solution & then establish performance measurement & monitoring to ensure supplier performance that meets organisational requirements.

Limited visibility or controls

For organisations with complex operations, multiple data sources or limited internal controls, understanding where to start & what opportunities exist are often the biggest challenges. Spend Solutions can assess your current environment, identify potential improvement opportunities & develop a roadmap to maximise value creation & achieve organisational objectives.

Internal constraints

Where organisations have variable or elevated demand, financial constraints or require specialised expertise, accessing specialist procurement support can be a viable solution to meet organisational requirements. Spend Solutions can provide a procurement solution across services such as strategic sourcing, contract management & managed procurement that supports your organisation on project specific, short term or ongoing basis.

Ineffective internal systems

If internal procurement systems & processes are a roadblock to meeting organisational requirements, Spend Solutions can review, identify, develop & deliver procurement systems & processes such as procure to pay, contract management frameworks, go-to-market frameworks e-procurement & purchasing card that provide the level of visibility & control to deliver on organisational objectives.

Outdated strategy

If your procurement strategy either doesn’t exist or is no longer fit for purpose, Spend Solutions can conduct a procurement strategy review to identify the best operating model, systems & processes to achieve organisational objectives, including a comprehensive transition plan

Why Spend Solutions for Hospitality Providers

Spend Solutions are leaders in helping hospitality providers obtain greater value from their supplier base, with over 25 years
of hospitality procurement experience across relevant categories & environments, including complex & multi-site
organisations. Our bespoke solutions ensure alignment with organisational requirements, delivered by procurement
experts to maximise value creation, under flexible service options that generate value for money outcomes.

Deep Industry Experience

Deep Industry Experience

25+ years of procurement experience across hospitality providers & spend categories.

Complex & Multi-Site Specialists

Complex & Multi-Site Specialists

Broad experience working across complex & multi-site groups of 200+ sites.

Superior Commercial Outcomes

Superior Commercial Outcomes

Bespoke solutions delivered by negotiation experts maximises savings & commercial terms.

Supplier Independent & Agnostic

Supplier Independent & Agnostic

Delivering the best outcomes for clients while treating suppliers fairly & with respect.

Hospitality & Hotels

Hospitality & Hotel Procurement Experts

Perfect for established organisations operating in complex or multi-site environments seeking to drive value from their supplier base, across industry segments such as-
  • Hotels & resorts
  • Pubs & restaurants
  • Entertainment venues
Expertise in spend categories such as
  • Corporate
  • Marketing
  • Facilities
  • ICT
  • Food & beverage
  • Furniture, fixtures & equipment
  • Operating Supplies

Its good to be loved

At PMB we engaged Spend Solutions to review all our purchases, and activity that was well overdue. Justin and his team were able to analyse information and categorise in manner that outlined with recommended actions on how and where significant savings could be made. Whist we had in house a well-established procurement team, Spend Solutions were able to look at what we procured through pragmatic lens and challenge our approach. This really put the focus on where to maximise the benefits for the business. I highly recommend Spend Solutions to partner and enhance your procurement function.
We recently utilised Spend Solutions to review one of our spend categories. Spend Solutions did a brilliant job of digging in and understanding the spend category in detail, and was then able to drive the project to finalisation and ultimately achieve some excellent outcomes for the business. Spend Solutions demonstrated significant expertise and experience, and coupled these with a pro-active and results focused attitude. We are already looking to engage Spend Solutions on further projects.
I wanted to express my sincere gratitude for your exceptional support throughout our collaboration. It has truly been a pleasure working with Spend Solutions. Your availability and quick responses made everything run smoothly, and we really appreciate your commitment to our partnership and your hard work in making the projects successful. With your help we significantly reduced our expenses and were able to reallocate our funds to expand our reach. Thank you once again for everything.
ECH recently engaged Spend Solutions to undertake a Procurement Savings Opportunity Analysis across our Property, Retirement Living and Community portfolios. Spend Solutions met our expectations and the scope was delivered on time and in full. A well-considered opportunity roadmap was provided, which will assist ECH in providing the best value for money to its clients and residents.

How Hospitality Procurement Helps Organisations

Hospitality procurement encompasses the strategic & commercial management of suppliers across indirect spend categories such as ICT, corporate, facilities, marketing, food services & FFE (furniture, fixtures & equipment).

Having a proactive, formalised management of suppliers is essential for hospitality providers where many products & services are utilised in high use environments & downtime can lead to poor client experience. Within this context, procurement activity can have not only a cost reduction impact but also the ability to minimise & avoid supply risks that can have significant business impacts.

The role of hospitality procurement consultants is therefore to manage these risks & opportunities to ensure they align with business objectives & priorities. Having a clear cost savings roadmap, robust sourcing strategies for key spend categories plus ongoing contract & performance management are the primary activities to achieve these objectives & demonstrate value creation.

Where internal procurement either doesn’t exist, is under resourced or lacks specific capabilities, hospitality procurement companies are the perfect resource that allows organisations to obtain greater value from their supplier base without the need for additional headcount or expensive systems.

Ready to obtain greater value from your supplier base?

Contact us to discuss how Spend Solutions’ bespoke procurement solutions can help your organisation obtain greater value from your supplier base.